Last updated: 26 October 2026
CVchale is operated by Ganyo Consult OÜ, a company registered in Estonia. This policy explains what we do with your information.
When you use CVchale you give us the contents of your CV, or the answers you type into our form. This includes your name, phone number, email address, work history, education, skills, and the names and contact details of any referees you list. If you paste a job advert or a link to one, we collect that too.
We also receive a record of your payment from our payment provider. We never see or store your mobile money PIN, your card number, or any other payment credentials.
We use your information to produce the documents you ask for: a CV, an application letter and interview questions. To do this we send your information to an artificial intelligence provider that generates the text. Your information is used to produce your documents and is not used to train anyone's AI models.
We use your email address and phone number to identify your order and to contact you about it if we need to.
If you pay, we keep your order and documents for 30 days and then delete them. If you do not pay, we delete everything after 7 days. Our systems hold backups for up to 14 days, so deleted information may remain in a backup for a short period after that.
Your information is handled by the companies that provide our website hosting, our database, our artificial intelligence generation and our payment processing. They act on our instructions. We do not sell your information to anyone, and we do not share it with employers or recruiters.
Our database is hosted in the European Union.
We use Google Analytics to understand how people find and use CVchale, for example which pages they visit and where they stop. This works using cookies, which are small files your browser stores.
Google Analytics collects information such as your approximate location, the device and browser you are using, and the pages you visit. It does not collect your name, your CV, or anything you type into our form.
You can opt out of Google Analytics using Google's browser opt-out add-on, or by blocking cookies in your browser settings. CVchale works normally either way.
If you list a referee, you are giving us their name and contact details. Please make sure they are happy to be listed before you do.
You can ask us to delete your information before the automatic deletion date, or ask us what we hold about you. Contact us at support@ganyo.co and we will respond as soon as we can.
We may update this policy. The current version is always on this page.
Ganyo Consult OÜ
support@ganyo.co